Safety and Support Team

The Safety and Support team are available 24 hours a day, 365 days a year across both Penryn and Falmouth campuses.  We are committed to and are proactive in maintaining a safe and secure environment in which the whole campus community can pursue its activities and interests to protect individuals, premises and physical assets against risk and loss.

Contact details

24 Hour Emergency Line

  • Phone Number: 01326254444

The security team provide:

  • 24 hour emergency contact and response
  • Crime prevention and security awareness response
  • Personal security
  • Event security
  • CCTV monitoring across both campuses
  • We monitor and respond to all SafeZone alerts as well as fire, intruder, lift and security alarms. 
  • We are part of the first responder team and all our officers are first aid as well as mental health first aid trained.
  • We are a visible presence here on campus and conduct regular patrols throughout both our Day Security and Night Security Teams. 


SafeZone is an app for your Apple or Android device that allows you to quickly and easily make contact with the Security team whenever you’re on one of our campuses. It features live chat, one-button assistance requests without the need for remembering phone numbers.

Police Security on Campus

Falmouth University and the University of Exeter works closely with the local police to ensure that the University campuses and surrounding areas are safe for the students.
These are your representatives (Helen Newton and Chris Braddon):

“My name is Helen, and I work for the Devon and Cornwall Police. I am the Neighbourhood Beat Manager for Penryn Town, and so also represent the Police at Falmouth University and the University of Exeter.

I started working with the Police as a Community Support Officer, before joining as a Constable.  I have spent periods of my career in Response Policing, as well as the Criminal Investigation Department (investigating serious and series crime), before diversifying into Community Policing, so there isn’t much that I either haven’t seen or dealt with over the years.

I am assisted in my role by PCSO Chris Braddon, who was a Special Constable before becoming a Community Support Officer, so is highly experienced and approachable.  Chris has the responsibility for much of the day to day engagement with Penryn Campus, and would be very happy to receive contact or assist should you have any Police related concerns. 

By working closely in partnership with the campuses Security staff, I believe we are making a big difference to the safety and security of the students both on and off site.  Over the coming years we hope to implement new initiatives to help improve the safety and security of staff and students at the University as it continues to expand. 

I’m available to provide help and advice on policing and crime issues that affect you personally. My aim is to help create a safe environment for all who live and work within the university and the wider community. My role is to provide a visible presence while patrolling on foot allowing accessibility and approachability in addition to providing crime prevention and personal safety advice throughout the year to help to keep students safe whilst living, studying and working in Falmouth and Penryn.”  

Contact details:

Telephone: 101/999