New Students – University of Exeter

Penryn Campus Library

The Penryn Campus is shared and jointly managed by University of Exeter and Falmouth University in an arrangement that is unique within the UK. With over 7000 students studying here there’s a great community feel and access to state of the art facilities. The majority of University of Exeter students study at the Penryn campus, with a limited number based at Truro.

Accommodation 2021/22

Applications will open on Monday April 12th 2021. Ballot deadlines are as follows. After the third ballot closes applications will be processed on a first-come, first-serve basis.

Ballot 112 April16 May
Ballot 217 May20 June
Ballot 321 June31 July
First-come, first-serve1 August 

Registering for accommodation

To be eligible to apply for accommodation you must have accepted a place to study at the University of Exeter (Cornwall Campus) as your first choice and have your nine-digit student ID number.

Before you can make an application you’ll need to register an account with Room Service, our online accommodation booking system. It can take up to 48 hours for you to be able to register on Room Service after you have accepted your course offer. You must apply via Room Service, we cannot accept applications by email or over the phone.

To register you will need: 

  • Your nine-digit student ID number
  • Your full name. We require your full legal first and last name for contract purposes
  • Your date of birth 
  • An email address that will be available to you throughout the process. A school or college email address is not suitable and will mean that you miss out on important information

You can register from the 18th March and then enter your choices once applications open in April. When you register, make a note of your username and password – you’ll need them each time you log in to Room Service.

Please see our How to Apply video for a step-by-step guide on how to make an application:

Applying for accommodation 

All first-year undergraduate students are guaranteed a place in university owned, managed or approved residences as long as they apply by the 31st July deadline. Applications received during the ballot period will be processed in a randomly generated order, which means that everyone has a fair chance to secure their preferred accommodation choice. All applications submitted after the ballot deadline will be processed on a first-come, first-served basis for the remaining accommodation options.

Please read the Application and Allocation Policy before submitting an application.

Choosing your student home

When applications open, you will be required to rank each accommodation option at Glasney Student Village and The Sidings in order of preference. Each room type counts as an accommodation option. When your application is drawn in the ballot, you will be allocated your highest ranking accommodation option that has places available.

For further information and costs please see the pages for Glasney Student Village and The Sidings in the Halls of Residence section. 

Keep in mind: 

  • Once you’ve made your selection you won’t be able to change it, so make sure you’re happy before you submit your application.  
  • We recommend that your least preferred room types are ranked as low as possible.
  • You can apply any time while the ballot is open, so don’t worry if you miss the first day. 
  • Applications submitted after the ballot closes will be processed on a first-come, first-served basis for the remaining accommodation options. 
  • After the ballot deadline has passed Room Service will randomly generate the order in which applications received during the ballot are processed.  

We are unable to guarantee an offer of your first choice of accommodation. 

Specific needs

If you have specific accommodation needs for health, medical or welfare reasons, please contact the Accommodation Office as soon as possible. You’ll be required to provide some documentation (i.e. supporting medical evidence) and we’ll liaise with Student Services to discuss suitable accommodation options.  

You’ll still be required to submit an application through Room Service and we recommend you apply during the ballot period. Please provide as much information as possible about your needs in the Notes section of the application. If we need more information, we’ll send you an email.

Living preferences

In the application you can include living preferences such as quiet, single or mixed gender flats. These preferences will be taken into consideration when allocating but they are subject to availability. 

We strongly advise that you complete the application yourself rather than asking someone else to complete it for you. This is especially important when selecting living preferences as someone acting on your behalf may select options you do not want.

Private sector accommodation

We’re happy to help you find private sector accommodation. Please see our Private Sector information for more details.

Important Documents

Please find our policy and contractual documents below.

Policies and Procedures 2021/22

Agreements and Regulations 2021/22