New Students – Falmouth University

The Stannary - Penryn Campus

The Falmouth University community is spread over two campuses, Penryn and Falmouth, which are connected by frequent bus and train services.  We offer a variety of accommodation in Penryn and Falmouth.

Key dates 2021/22

Thursday 18 MarchRoom Service registration opens
Wednesday 14 AprilAccommodation applications open
Friday 11 June at 17:00Ballot deadline. Applications received before this deadline will be processed through a ballot
After the ballot deadlineApplications will be processed on a first-come, first-serve basis for remaining accommodation options
Saturday 31 JulyDeadline for guaranteed accommodation
Saturday 11 SeptemberAccommodation contracts start

Registering for accommodation 

To be eligible to apply for accommodation you must have accepted a place to study at Falmouth University as your first choice and have your seven-digit student ID number.

Before you can make an application you’ll need to register an account with Room Service, our online accommodation booking system. It can take up to 48 hours for you to be able to register on Room Service after you have accepted your course offer. You must apply via Room Service, we cannot accept applications by email or over the phone.

To register you will need: 

  • Your seven-digit student ID number (you can find this in the Applicant Portal)
  • Your full name. We require your full legal first and last name for contract purposes 
  • Your date of birth 
  • An email address that will be available to you throughout the process. A school or college email address is not suitable and will mean that you miss out on important information

You can register from the 18th March and then enter your choices once applications open in April. When you register, make a note of your username and password – you’ll need them each time you log in to Room Service.

Please see our How to Apply video for a step-by-step guide on how to make an application:

Applying for accommodation 

All first year undergraduate students are guaranteed a place in university owned, managed or approved residences as long as they apply by the 31 July deadline. Applications received during the ballot period will be processed in a randomly generated order, which means that everyone has a fair chance to secure their preferred accommodation choice. All applications submitted after the ballot deadline will be processed on a first-come, first-served basis for the remaining accommodation options.

Please read the Application and Allocation Policy before submitting an application.

Choosing your student home

When applications open, you will be required to rank each accommodation option in order of preference. Each room type counts as an accommodation option. When your application is drawn in the ballot, you will be allocated your highest ranking accommodation option that still has places available. Please note that this may not be your first choice. For example, if your first three choices are already full, you will be offered your fourth choice.

For further information and costs please see the Halls of Residence pages. 

Keep in mind: 

  • Once you’ve made your selection you won’t be able to change it, so make sure you’re happy before you submit your application.  
  • We recommend that your least preferred room types are ranked as low as possible.
  • You can apply any time while the ballot is open, so don’t worry if you miss the first day. 
  • Applications submitted after the ballot closes will be processed on a first-come, first-served basis for the remaining accommodation options. 
  • After the ballot deadline has passed Room Service will randomly generate the order in which applications received during the ballot are processed.  

We are unable to guarantee an offer of your first choice of accommodation. 

Specific needs

If you have specific accommodation needs for health, medical or welfare reasons, please contact the Accommodation Office as soon as possible. You’ll be required to provide some documentation (i.e. supporting medical evidence) and we’ll liaise with Student Services to discuss suitable accommodation options.  

You’ll still be required to submit an application through Room Service and we recommend you apply during the ballot period. Please provide as much information as possible about your needs in the Notes section of the application. If we need more information, we’ll send you an email.

Living preferences 

In the application you can include living preferences such as quiet, single or mixed gender flats. These preferences will be taken into consideration when allocating but they are subject to availability. 

We strongly advise that you complete the application yourself rather than asking someone else to complete it for you. This is especially important when selecting living preferences as someone acting on your behalf may select options you do not want.

Need advice about private sector accommodation?

We’re happy to help you find private sector accommodation. Please see our Private Sector information for more details.

Important Documents

Please find our policy and contractual documents below.

Policies and Procedures 2021/22

Agreements and Regulations 2021/22