Current Students

This page contains important information for current students. If you can’t find the information you need here or in the Resident Handbook below please contact the Accommodation Team on accommodation@fxplus.ac.uk

Phone NumberEmail Address
01326 253639accommodation@fxplus.ac.uk

Accommodation 2021/2022

Returner accommodation for 2021/2022 in halls of residence is now full. We would advise that you search for accommodation in the private sector.

Coronavirus and Self-Isolation

Falmouth University and the University of Exeter have both published dedicated coronavirus information pages which include advice and information on who to contact and what to do if you, or a person you have been in contact with, develops symptoms. Please click on the relevant link below:

Falmouth University Coronavirus Information

University of Exeter Coronavirus Information

Students who are self-isolating in our residences can find information on help and support here

Contractual Information

You can view the Accommodation Agreement, Halls Regulations, and other policy documents below. An interactive version of the residence handbook is also below.

Your 40 week contract is from 12th September 2020 to 19th June 2021

Contracts, rules and regulations and halls handbooks for The Sidings, The Quarry, Maritime Studios and Ocean View are issued directly by CRM Students (The Sidings, The Quarry) and Hello Student (Maritime Studios, Ocean View) who are responsible for the management of the site, contracts and payments. Please contact them directly if you have any queries about your accommodation.

Information for students in our catered halls can be found here.

Policies, Agreements and Regulations 2020/21

Institutional Regulations

As a student at the University of Exeter or Falmouth University you will, of course, also be bound by the University’s Regulations:

Other Halls of Residence Documents

 Deposit Returns

We will not be able to return your deposit until you have provided account details. If you have not uploaded the details of the account you would like the deposit returned to by Friday 25 June then there will be a delay processing the payment and we will not be able to guarantee that you will receive it within 28 days of the end of your contract

Please log on to Room Service and click ‘Account’ in the top left hand corner of the screen followed by ‘Statement’ and ‘Refund’ to enter the account details. Please use our step by step guide for further help and guidance.

How to Pay for Your Accommodation 

Rent fees can be paid to the Finance Office during the year in the following ways:

Payment MethodPayment Information
Onlinepaymentportal.falmouth.ac.uk
Bank TransferBarclays Bank
Account Name: Falmouth Exeter Plus
Account Number: 80417289
Sort Code: 20-88-44
Swift: BARCGB22, IBAN: GB45BARC20884480417289 
Use your student ID number as the payment reference.

Any queries regarding payments should be directed to the Finance Office:

Contact NameEmail Address
Finance Officeresidences@fxplus.ac.uk

Please refer to the Halls of Residence Payment Schedule for details of rent installments. These can also be found on the Payment Portal.

Payments for The Sidings and The Quarry must be paid to CRM Students. Payments for Maritime Studios and Ocean View must be paid to Hello Student. Please contact them directly for further information.

The Accommodation Office  

Questions about moving rooms, or want to discuss your contract?

The Accommodation team are on hand to deal with all of your enquiries, no matter how small. They’re open Monday to Friday, 9.00am to 5.00pm. You can email them on accommodation@fxplus.ac.uk or give them a call on 01326 253639.

Contact NamePhone NumberEmail Address
Accommodation01326 253639accommodation@fxplus.ac.uk

The Halls Team

Got a problem with something in your room or flat? Need to register a visitor?

The Halls Team are available to speak to you about any problems within your residence. 

There are several ways you can get in touch:

  • Pop in and speak to someone in person as there are friendly staff available to speak to in Glasney Lodge 24/7
  • Log an enquiry on Compass by emailing halls.help@fxplus.ac.uk
  • Call 01326 253503

At Tuke House there is a site office that is open Monday to Friday. The Site Manager is your first point of contact if you have any issues in your accommodation.

Out of Hours

If you have an emergency outside of normal working hours you can contact the Night Services Team at Glasney Lodge on 01326 253503.  The team conducts regular out of hours patrols of each residence and will respond to noise complaints, and behavior or welfare issues.