This page contains important information for current students. If you can’t find the information you need here or in the Resident Handbook below please contact the Accommodation Team on accommodation@fxplus.ac.uk.
| Phone Number | Email Address |
|---|---|
| 01326 253639 | accommodation@fxplus.ac.uk |
Accommodation 2021/2022
We currently have limited availability in halls. Please contact us on 01326 253639 or via email so we can review your requirements and check availability.
Returning to Halls 2022/2023
Accommodation for returning students for 2022 – 2023 will be limited and applications will only be open for students who have a medical or welfare requirement to be in Halls. We would direct those students who don’t meet the requirements to apply to the private sector for their accommodation. You can find help, advice and a link to our property database on our Private Sector webpage.
Applications will open at midday on Friday 4th March and will be made via Room Service. Applications will close on Friday 18th March at 5 pm.
All students who apply will need to submit supporting evidence (e.g. a letter from their GP) to accommodation@fxplus.ac.uk. Students who require a studio at The Sidings will need to request this in the ‘Notes’ section of their application, however these are limited and not guaranteed.
We do not offer a guarantee of accommodation for returning students. Offers of accommodation will be made subject to availability in accordance with the 2022/23 Application and Allocation Policy which will be available on our website. If you have any questions about the process please contact us.
Applications will not be considered if accommodation fees for the current year are in arrears, if there is any existing debt for accommodation fees or charges from previous years, or if there have been behavioral issues. If you have any outstanding fees to pay please contact the Finance Office on residences@falmouth.ac.uk.
The Accommodation Agreement for 2022/23 will be available to view on our website when applications open. If you receive an offer of accommodation you will be required to accept the terms of the agreement, pay a security deposit and nominate a guarantor.
Two weeks after the contract has been accepted it will become legally binding, and we will not release students who change their mind unless a replacement tenant is available. We would advise students who are not sure if they will need returners’ accommodation not to accept a contract. Please contact us if you need advice on private sector housing.
Coronavirus and Self-Isolation
Falmouth University and the University of Exeter have both published dedicated coronavirus information pages which include advice and information on who to contact and what to do if you, or a person you have been in contact with, develops symptoms. Please click on the relevant link below:
Falmouth University Coronavirus Information
University of Exeter Coronavirus Information
Students who are self-isolating in our residences can find information on help and support here.
Contractual Information
You can view the Accommodation Agreement, Halls Regulations, and other policy documents below. An interactive version of the residence handbook is also below.
Your 40 week contract is from 12th September 2020 to 19th June 2021.
Contracts, rules and regulations and halls handbooks for The Sidings, The Quarry, Maritime Studios and Ocean View are issued directly by CRM Students (The Sidings, The Quarry) and Hello Student (Maritime Studios, Ocean View) who are responsible for the management of the site, contracts and payments. Please contact them directly if you have any queries about your accommodation.
Information for students in our catered halls can be found here.
Policies, Agreements and Regulations 2020/21
- Terms and Conditions of Residence (self-catered)
- Terms and Conditions of Residence (catered)
- Terms and Conditions of Residence (self-contained studio)
- Falmouth University Application and Allocation Policy
- University of Exeter Application and Allocation Policy
- Allocation Appeals Policy
- Cancellation Policy
- Accommodation Fees Payments and Debt Recovery Procedures
- Halls of Residence Payment Schedule
- Request to Vacate Procedure
- Endsleigh Insurance Certificate 2021
- Accommodation Regulations
- Disciplinary Action for Non-academic Misconduct 2021
Institutional Regulations
As a student at the University of Exeter or Falmouth University you will, of course, also be bound by the University’s Regulations:
Other Halls of Residence Documents
- Halls of Residence Handbook
- Glasney Student Village FAQ’s
- Compass (Student Portal for Help and Advice) Information
- Inventory Guide 2021
- Cleaning Guide
- Circuit Laundry Information
- Fire and Kitchen Safety Posters
- Meningitis Signs and Symptoms
How to Pay for Your Accommodation
Rent fees can be paid to the Finance Office during the year in the following ways:
| Payment Method | Payment Information |
|---|---|
| Online | paymentportal.falmouth.ac.uk |
| Bank Transfer | Barclays Bank Account Name: Falmouth Exeter Plus Account Number: 80417289 Sort Code: 20-88-44 Swift: BARCGB22, IBAN: GB45BARC20884480417289 Use your student ID number as the payment reference. |
Any queries regarding payments should be directed to the Finance Office:
| Contact Name | Email Address |
|---|---|
| Finance Office | residences@fxplus.ac.uk |
Please refer to the Halls of Residence Payment Schedule for details of rent installments. These can also be found on the Payment Portal.
Payments for The Sidings and The Quarry must be paid to CRM Students. Payments for Maritime Studios and Ocean View must be paid to Hello Student. Please contact them directly for further information.
The Accommodation Office
Questions about moving rooms, or want to discuss your contract?
The Accommodation team are on hand to deal with all of your enquiries, no matter how small. They’re open Monday to Friday, 9.00am to 5.00pm. You can email them on accommodation@fxplus.ac.uk or give them a call on 01326 253639.
| Contact Name | Phone Number | Email Address |
|---|---|---|
| Accommodation | 01326 253639 | accommodation@fxplus.ac.uk |
The Halls Team
Got a problem with something in your room or flat? Need to register a visitor?
The Halls Team are available to speak to you about any problems within your residence.
There are several ways you can get in touch:
- Pop in and speak to someone in person as there are friendly staff available to speak to in Glasney Lodge 24/7
- Log an enquiry on Compass by emailing halls.help@fxplus.ac.uk
- Call 01326 253503
At Tuke House there is a site office that is open Monday to Friday. The Site Manager is your first point of contact if you have any issues in your accommodation.
Out of Hours
If you have an emergency outside of normal working hours you can contact the Night Services Team at Glasney Lodge on 01326 253503. The team conducts regular out of hours patrols of each residence and will respond to noise complaints, and behavior or welfare issues.