Service Status & Opening Times

Student and Academic Services

Compass Helpdesk (Penryn)

Mon. – Fri. 9:00 am – 7:00 pm

Campus Library (Penryn)

Mon. – Sun. 12:00 am – 12:00 pm12:00 pm – 12:00 am

Compass Helpdesk (Falmouth)

Mon. – Fri. 9:00 am – 5:00 pm

Campus Library (Falmouth)

Mon. – Fri. 9:00 am – 6:00 pm
Sat. 10:00 am – 6:00 pm
Sun. 12:00 pm – 6:00 pm

Food and Drink

AMATA Cafe

Mon. – Thu. 10:00 am – 2:00 pm
Fri. – Sun. Easter Closure

The Coffee Stop

Mon. – Thu. 8:30 am – 4:00 pm
Fri. – Sun. Easter break

ESI Cafe

Mon. – Sun. Easter Closure

Fox Cafe

Mon., Tue., Thu. 8:30 am – 4:30 pm
Wed. 8:30 am – 3:45 pm
Fri. – Sun. Easter Closure

Koofi

Mon. – Thu. 8:30 am – 7:00 pm
Fri. – Sun. Easter Closure

Penryn Campus Shop

Mon. – Thu. 9:00 am – 9:00 pm
Fri. Easter Closure
Sat. 9:00 am – 7:00 pm
Sun. Easter Closure

Stannary Bar

Mon. – Thu. 1:00 pm – 11:00 pm
Fri. – Sun. Easter Closure

Stannary Kitchen

Mon. – Thu. 8:00 am – 7:00 pm
Fri. – Sun. Easter Closure

Sustainability Cafe

Mon. – Thu. 9:00 am – 4:00 pm
Fri. – Sun. Easter Closure

Facilities and Services

Falmouth Campus Art Shop

  • The Falmouth Campus Art Shop is open on Mondays at 10:00am – 12:00am and Wednesdays at 2:00pm – 4:00pm

IT Service Desk

Mon. – Fri. 8:45 am – 5:15 pm

Sports Centre

Mon. – Fri. 6:30 am – 10:00 pm
Sat. – Sun. 8:30 am – 6:00 pm

Multi Use Games Area

Mon. – Sun. 7:00 am – 10:00 pm

Disruptions

Penryn Campus Main Entrance Road Surface Repairs – 29 March 2024

On Friday 29 March we will be carrying out repairs to the road surface at the main entrance on Penryn campus. There will be a narrowing to the road, but the road and pathway will remain open. Please drive appropriately and take extra care on foot.

If you have any questions in relation to the works, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@fxplus.ac.uk.

Car Park C (Penryn Campus) Reserved for Private Use – 26 March 2024

On Tuesday 26 March, from 8:00am to 14:00pm, Car Park C on Penryn Campus will be reserved for private use. Please use and alternative car park during this time.

If you have any questions in relation to this notice, please contact the Events team on generalenquiries@fxplus.ac.uk.

Footpath Beside SERSF Closed – 22 March – 12 April 2024

The footpath in front of the SERSF building will be closed from today (22 March) for approximately three weeks, due to a broken window that needs to be replaced. The area will be cordoned off and alternative routes will be signposted by the Estates team.

If you have any questions about these works, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@fxplus.ac.uk.

Creative Bridge Lift Out of Order – 27 March 2024, Until Further Notice

The lift in the Creative Bridge is temporarily out of order. We have contacted our contractor to get this back up and running as soon as possible, and apologise for the inconvenience caused. Please use an alternative route during this time. If you have any questions, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@fxplus.ac.uk.

Sustainability Café Closed (Penryn Campus) – 28 March 2024 

The Sustainability Café will be closed on Thursday 28 March for the South West Think Tank event.

The event is a collaboration between the Universities of Exeter, Plymouth and Falmouth, who have joined forces to launch a new initiative aimed at driving economic growth across the region.

For more information, please contact the Events team on generalenquiries@fxplus.ac.uk.

Bridge Link Between SOFT and Peter Lanyon West Closed (Penryn Campus) – 2 to 4 April 2024

The bridge link between the SOFT and Peter Lanyon West buildings will be closed from Tuesday 2 to Thursday 4 April due to essential repairs. This will affect the accessible route from the upper to lower part of Penryn campus and a full diversion route and signage will be in place for the duration of the work.

If you have any questions about these works, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@fxplus.ac.uk.

Kathmor Basement Toilets Closed (Falmouth Campus) – 2 to 5 April 2024

Due to a new floor covering being laid in the Kathmor Basement Toilets, both facilities will be closed between Tuesday 2 to Friday 5 April 2024, 8:00am to 17:00pm. Please follow the signage and use the alternative toilets during this time.

If you have any questions about these works, please contact the Estates Helpdesk on 01326 255686 or EstatesHelpdesk@fxplus.ac.uk.

Planned IT Maintenance All Cornwall Campuses – 3 April 2024

On Wednesday 3 April, between 7:00am and 12:00pm, we shall be carrying out planned IT maintenance work. The works being carried out involves moving over to new data core hardware and includes all our Cornwall campuses (Penryn, Falmouth and Truro). Whilst we do not expect to experience any issues with the network during this time, if you experience a loss in connectivity (including phones, Wi-Fi and wired internet connections) please follow the instructions below or visit the Digital Hub on campus for further support.

If you are on campus:

You will be able to use your mobile data to access Microsoft Teams and your email via webmail.

If you are experiencing problems accessing Teams or email via webmail, you can visit IT in person between the hours of 8.45am – 5.15pm at the Digital Hub, which is located in the Daphne Du Maurier building in the main open access IT Suite, near the library

If you are working off campus/from home:

You will be able to access Microsoft Teams and email via webmail.

Please note:

Any potential problems which result in a loss of service will be treated as a priority 1 in accordance with the IT and Digital High Priority Incident Management Process.

Status updates will be provided via email which you will be able to access via webmail. For instructions on how to access your email via webmail, please see below.

How to access your email via webmail:

1) Go to https://office.com

2) Click ‘sign in’

3) Enter your email address:

4) Click ‘Next’
5) Enter your password:

6) Click ‘Sign in’.

You will need to approve the MFA request if prompted.

For more information contact IT Services on service.desk@fxplus.ac.uk.

Carpark E (Penryn Campus) Reserved for Private Use – 10 April 2024

On Wednesday 10 April, from 8:00am to 15:00pm, Carpark E on Penryn Campus is reserved for exclusive use of Falmouth Interviews and Applicant Day. Please use the other available carparks on this day.

If you have any questions in relation to this notice, contact generalenquiries@fxplus.ac.uk.

Fire Alarm Testing at Falmouth and Penryn Campuses

Penryn Campus testing: Fridays 7:30am to 9:00am.
The bell will sound for a few seconds so please take no action and do not evacuate the building at this signal. If you cannot hear the alarm in your area, please inform Security on extension 5875. Should the bell continue to sound, please assume it is a real alarm and evacuate accordingly. Please obey alarms at all other times.
Falmouth Campus testing: Fridays from 3:00pm.
Contact: Security Tel: 01326 255875 (ext. 5875) or email: securityservices@fxplus.ac.uk

Please send comments, feedback and submissions to comms@fxplus.ac.uk