Category: News

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Dream Team Graffiti Clean

August 11, 2022

Members of our FX Plus Facilities team have been taking their cleaning skills off campus to help a local community initiative.

The children’s park in Mabe had been covered in graffiti so four of the facilities team stepped up to help other volunteers from Mabe in the clean-up operation.

Facilities Operations manager, Lynn Storey, explained: “I noticed a post on the Mabe Youth and Community Page on social media, which stated that the children’s park had been graffitied badly. I mentioned it to Rick Taylor to see if he had any ideas of how to remove it as we have all sorts of magic potions and equipment that can do wonderful things.

“Rick, Rob Eddy, Richard Barron and Paul Leyes all went across armed like the ghostbusters and completely blitzed it along with other members of the community. Due to the type of material the climbing equipment is made from, the team were a bit worried about how much they would be able to remove however it turns out they removed the lot! 

“It’s so important that we can help our local community as much as possible and the whole team believe in this sentiment too. Richard lives in Mabe (as do many others with the Facilities Team) so I know this would have meant a lot for him and his family too.”

The team has since received a message from the chair of Mabe Youth and Community Project: “Lynn….can I just say a massive thanks to Rick and his team – a real A team – who came over today and have managed to remove virtually all traces of the graffiti to the delight of not just me but several adults and their children who were using the park today. They had all the right gear and gave me a useful idea or two for the future. Once again, on behalf of the children of Mabe and MCYP…many thanks.”

Playground equipment covered in graffiti
The same playground equipment totally clean
Facilities Team member Rob Eddy looking through a playground tunnel

About FX Plus

Falmouth Exeter Plus (FX Plus) delivers shared services for Falmouth University and the University of Exeter in Cornwall to ensure a top quality experience for students, staff and all users of Falmouth and Penryn campuses.

Our vision is to provide ‘Exceptional environments that enable talented and creative minds to thrive’.

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Green Flag Winner 2022

July 26, 2022

The gardens and grounds at Penryn Campus have been recognised by the international Green Flag Award Scheme as among the very best in the world, for the sixth year in a row.

The Green Flag Award scheme, managed by environmental charity sKeep Britain Tidy under licence from the Department for Levelling Up, Housing and Communities, recognises and rewards well-managed parks and green spaces, setting the benchmark standard for the management of green spaces across the United Kingdom and around the world.

Penryn Campus is shared by Falmouth University and the University of Exeter Cornwall and the historic grounds are open to the public.

Oliver Lane, FX Plus Director of Residences and Facilities, said: “We are delighted to have retained this award for a sixth year. It highlights the hard work of our teams and volunteers – both students and staff. Particular thanks should go to Toby Nenning, Grounds and Gardens manager, and Casey Thomas, Head of Facilities Management, and to their teams.

“Both Falmouth University and the University of Exeter are dedicated to sustainability under their Climate Emergency declarations and a key part of this involves supporting green spaces and the biodiversity on our beautiful campus.”

Keep Britain Tidy’s Accreditation Manager Paul Todd said: “I would like to congratulate everyone involved in making Penryn Campus worthy of a Green Flag Award. It is testament to all the hard work of staff who do so much to ensure that it maintains the high standards demanded by the Award.”

Penryn Campus blends historic sub-tropical planting with newly created landscapes. and are a haven for a diverse range of plant and animal species. The gardens are open to everyone include a walled garden; herbaceous beds; sub-tropical planting; fruit producing orchard; Italian garden and terraces; an 18th Century lime avenue; parkland; a drive with Pinetum native woodlands and historic rare rhododendrons which were cultivated on the site in the Victorian era.

A six-person Grounds Team manages about 150 acres there as well as the smaller, equally beautiful Falmouth Campus.

About FX Plus

Falmouth Exeter Plus (FX Plus) delivers shared services for Falmouth University and the University of Exeter in Cornwall to ensure a top quality experience for students, staff and all users of Falmouth and Penryn campuses.

Our vision is to provide ‘Exceptional environments that enable talented and creative minds to thrive’.

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Foodbank donation thanks to students

June 20, 2022

Our Falmouth Exeter Plus Halls team has delivered a massive 423kg of food to Penryn and Falmouth Foodbank, part of the Trussell Trust network.

The food (mostly dried and tinned goods) is collected as students move out of their accommodation for the summer, or for good, alongside household items which are donated to the British Heart Foundation (Pack for Good campaign).

The Halls team delivered the 16, 60-litre plastic boxes full of unopened tins, packets and jars to the foodbank today (Monday 20 June) and received a written thank you from the Foodbank team.

John Lees, Halls Manager. Said: “We encourage our students to bring all their spare, unopened food to Glasney Lodge as they leave Halls. We have been doing this for a few years now because it cuts waste and helps the wider community.”

About FX Plus

Falmouth Exeter Plus (FX Plus) delivers shared services for Falmouth University and the University of Exeter in Cornwall to ensure a top quality experience for students, staff and all users of Falmouth and Penryn campuses.

Our vision is to provide ‘Exceptional environments that enable talented and creative minds to thrive’.

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Solar panel project

June 7, 2022

We are significantly increasing the amount of photovoltaic (PV) panels on roofs at Penryn Campus this summer.

This is part of continuing work to support the declarations of climate emergency, by Falmouth University and the University of Exeter.

Sarah Roby, FX Plus Director of Estates and project sponsor, said: “This is one of several pieces of work, large and small, that we are carrying out to support the ambitions of our partner universities to achieve net zero carbon emissions and making our campuses more sustainable. This will save energy and money for future investments and improvements.”

Starting in July, more than 1700 new panels will be fitted on the roofs of Daphne Du Maurier (DduM), Peter Lanyon and the Sports Centre. These will add to existing panels already installed on DduM, Stella Turk and AIR; with the existing Sports Centre panels also being upgraded and expanded.

Chris Piper, Head of Estates Operations, is managing the project for FX Plus and Cornwall-based ZLC Energy will be carrying out this work, with project management support provided by Devon-based KingWelsh Consultants.

Once complete, the newly installed solar panels will have a total capacity of 775 kW with an estimated 700,000 kWh per year generated; carbon savings of 149 tonnes CO2 per year and energy cost savings of about £150,000 per year (based on current energy costs).

The panels will be placed to the roofs with weights to keep them in place. This system means they are easy to reposition and they will not disturb any turf roofing underneath.

About FX Plus

Falmouth Exeter Plus (FX Plus) delivers shared services for Falmouth University and the University of Exeter in Cornwall to ensure a top quality experience for students, staff and all users of Falmouth and Penryn campuses.

Our vision is to provide ‘Exceptional environments that enable talented and creative minds to thrive’.

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Community furniture donations

June 7, 2022

Communities and organisations have been benefiting from furniture donations from our campuses as part of our commitment to sustainability.

The working styles of many people at Falmouth and Penryn campuses changed during COVID-19 pandemic restrictions. Furniture was taken out of rooms to allow for more space and social distancing.  As restrictions lift and people return to the campuses to work, many prefer the less cluttered office style.

Rather than throw away unwanted but good quality furniture, our Caretaking team has been busy finding new homes for it with community organisations and schools.

Lynn Storey, Falmouth Exeter Plus Facilities Operations Manager, said: “With our commitment to avoid disposal of any furniture that still has life left in it, we have been reaching out to local communities to see if we can find new homes for our furniture.

“Over the last few months the Penryn caretaking team has donated items to Cornwall Business School at their new space on Kernick Industrial Estate and the Dracaena Centre and Princess Pavilion in Falmouth. The Falmouth Caretaking team has also been busy supporting local schools and community projects, recently delivering sofas, seating and tables to Constantine Primary School and Camborne Contemporary Crafts Hub.”

Oliver Milliner, Head of Sustainability, added: “We are committed to making our campuses more sustainable via a variety of initiatives and this is a perfect example of repurposing and reusing. With thought and care, our Caretaking team has found a great way of supporting local communities while reducing waste.”

About FX Plus

Falmouth Exeter Plus (FX Plus) delivers shared services for Falmouth University and the University of Exeter in Cornwall to ensure a top quality experience for students, staff and all users of Falmouth and Penryn campuses.

Our vision is to provide ‘Exceptional environments that enable talented and creative minds to thrive’.

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Pack for Good saves lives

May 18, 2022

Falmouth and Exeter students have donated the almost £50,000 to the British Heart Foundation since our campuses began supporting the Pack for Good campaign in 2015.

FX Plus has been supporting Pack for Good since 2015 meaning that tonnes of unwanted items have been diverted from landfill or an incinerator as well as thousands of pounds being raised for the BHF to fund life-saving research.

Pack for Good targets students who are moving out, encouraging them to donate unwanted items including books, household goods and clothes. University, FX Plus and Students’ Union staff are also invited to donate.

According to the most recent (2021) BHF report, £8,792 worth of goods was donated via FX Plus in 2021 alone. This is a significant increase from the previous two years of COVID-19 restrictions when not many students were able to be living on campus or even in Cornwall.

That summer, 346 bags were collected from FX Plus-run accommodation (and staff) and 282 bags from private student accommodation. And since 2015, 28.5 tonnes of unwanted items have been diverted from landfill.

Our Halls team, based at Glasney Lodge, is supporting the Pack for Good campaign again this year. Collection points are around student accommodation areas, on and off campus, including a main point at Glasney Lodge Reception. Staff and students can also pick up their own collection bags from Glasney.

The Halls team also collects unwanted items for local food banks, with trolleys in Glasney Lodge.

According to the BHF:

• There are around 7.6 million people living with heart and circulatory diseases in the UK – an ageing and growing population and improved survival rates from heart and circulatory events could see these numbers rise still further.

• We estimate that in the UK more than half of us will get a heart or circulatory condition in our lifetime.

• Around twice as many people are living with heart and circulatory diseases in the UK than with cancer and Alzheimer’s disease combined.

• Heart and circulatory diseases cause around a quarter of all deaths in the UK; that’s more than 160,000 deaths each year, or 460 each day – that’s one death every three minutes.

• Around 47,000 people under the age of 75 in the UK die from heart and circulatory diseases each year.

• Since the BHF was established the annual number of deaths from heart and circulatory diseases in the UK has fallen by around a half.

Graphic breakdown of the £8,792 raised by FX Plus for the British Heart Foundation in 2021. 346 bags were collected from FX Plus-run accommodation and 282 bags from private student accommodation.
Infographic saying Falmouth and Exeter students have raised £49,966 since 2015 for the BHF. This money goes towards research. 28.5 tonnes of unwanted items have been diverted from landfill.

About FX Plus

Falmouth Exeter Plus (FX Plus) delivers shared services for Falmouth University and the University of Exeter in Cornwall to ensure a top quality experience for students, staff and all users of Falmouth and Penryn campuses.

Our vision is to provide ‘Exceptional environments that enable talented and creative minds to thrive’.

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Food Waste Separation Trial

May 17, 2022

We’ve launched a pilot project to reduce more waste on our campuses by separating food waste in our halls of residence.

The Facilities team has teamed up with Cornwall Waste Solutions for this trial, which is underway in Glasney View blocks L and M, at Penryn Campus.

It is estimated that about a third of our household waste is food and we are aiming to divert this from general waste to anaerobic digestion facilities, where it can be turned into electricity, fuel and fertiliser.

Casey Thomas, Falmouth Exeter Plus Head of Facilities Management, said: “This is a key priority for the waste management team and supports both Falmouth and Exeter universities in their declarations of climate emergency and the plans to make our campuses more sustainable.”

There are 12 flats with about 80 student residents involved, with food caddies in each kitchen and waste bins close to the blocks. These larger bins are collected by a specially equipped truck that lifts, empties and then sprays the bins clean.

If successful, this scheme will be rolled out to other student residences at Penryn Campus.

Our main campus catering outlets at Falmouth and Penryn already have food waste collection in place.

For tips about how to reduce your own food waste, see https://www.lovefoodhatewaste.com/ .

Bins being emptied into waste disposal truck
Waste Collection Caddy

About FX Plus

Falmouth Exeter Plus (FX Plus) delivers shared services for Falmouth University and the University of Exeter in Cornwall to ensure a top quality experience for students, staff and all users of Falmouth and Penryn campuses.

Our vision is to provide ‘Exceptional environments that enable talented and creative minds to thrive’.

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IT & Digital Services score Compliance Plus in Customer Service Excellence

May 13, 2022

On 24th March, IT & Digital Services had their Customer Service Excellence Standard 12-month review assessment. The team, which manages IT and digital services across our university campuses, not only retained its standard but scored several ‘pluses’.

Gemma Prisk, Falmouth Exeter Plus IT & Digital Service Excellence Manager, said: “IT & Digital Services are committed to providing the highest levels of service and support to all customers and so were extremely pleased to not only score ‘full compliance’ across all 57 elements of the assessment for the second year running, but also to achieve compliance plus scores in the areas of ‘Customer Insight’, ‘Culture of the Organisation’ and ‘Delivery’.”

The Customer Service Excellence Standard is a Government quality standard for customer focused teams and organisations and is based on a rigorous assessment of 57 elements grouped into five criteria. By meeting the standard at the review assessment, IT continue to hold their place in the Customer Service Excellence Standard Directory.

About FX Plus

Falmouth Exeter Plus (FX Plus) delivers shared services for Falmouth University and the University of Exeter in Cornwall to ensure a top quality experience for students, staff and all users of Falmouth and Penryn campuses.

Our vision is to provide ‘Exceptional environments that enable talented and creative minds to thrive’.

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Rooftop Training Day

May 11, 2022

Our Estates and Grounds maintenance teams have recently completed their rooftop safety training. Required every three years, Rig Systems led this session with participants learning how to stay safe on roofs and near unprotected edges. The one-day course included:

  • Legislation when working at height.
  • Risk Assessment for rooftop working.
  • Rooftop hazards and control measures.
  • Safe use of ladders (fixed & portable).
  • Edge protection.
  • Work restraint systems.
  • Fall arrest systems.
  • Emergency recovery plans

Our Health and Safety (H&S) team organises a whole variety of training sessions relating to employees’ work activities. Directors and other senior leaders from FX Plus and Falmouth University will soon be having their own bespoke day’s sessions covering legal responsibilities and liabilities.

About FX Plus

Falmouth Exeter Plus (FX Plus) delivers shared services for Falmouth University and the University of Exeter in Cornwall to ensure a top quality experience for students, staff and all users of Falmouth and Penryn campuses.

Our vision is to provide ‘Exceptional environments that enable talented and creative minds to thrive’.

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Face covering recycling

May 6, 2022

If you have single-use face masks lying around then please feel free to drop them into the recycling bin in the Exchange foyer, Penryn Campus, or the Fox Café, Falmouth Campus. From here they will be combined with other ‘hard to recycle’ plastic items and sent to ReFactory, a company which will turn them into ‘stormboards’ that are then used for shopfitting, children’s furniture and new recycling bins.

Table made from recycled material
Colour coded recycle bins

About FX Plus

Falmouth Exeter Plus (FX Plus) delivers shared services for Falmouth University and the University of Exeter in Cornwall to ensure a top quality experience for students, staff and all users of Falmouth and Penryn campuses.

Our vision is to provide ‘Exceptional environments that enable talented and creative minds to thrive’.