Frequently Asked Questions

How do I report a problem in my flat?

The Halls Team are available to speak to you about any problems within your residence.

There are several ways you can get in touch: Drop in and speak to someone in person as there are friendly staff available to speak to in Glasney Lodge 24/7, by emailing or call 01326 253503.

At Tuke House there is a site office that is open Monday to Friday. The Site Manager is your first point of contact if you have any issues in your accommodation.