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Hattrick of apprenticeship awards

November 22, 2022

FX Plus Deputy Security Manager Lois Craze has become the first ever triple winner at the Cornwall Apprenticeship Awards 2022.

Lois completed her hattrick by winning the Management category, the Achiever of the Year, which was decided by public vote and the top, Cornwall Apprentice of the Year titles.

The awards, organised by Truro and Penwith College, celebrate exceptional achievement and highlight the positive impact apprenticeships are having on future skills as they equip learners and workplaces with the tools to succeed, move with future economic developments and boost businesses.

Lois began her apprenticeship in Leadership and Management (ILM Level 3) started in March 2020, two weeks before the first COVID-19 lockdown. Whilst working to support our campus community throughout the pandemic restrictions, she achieved a Distinction in October 2022.

Holly Day and Neil Caddy from Pirate FM presented the awards at a gala awards dinner on Friday 18 November, where Lois was described as, ‘invaluable and an absolute inspiration to her team,’ Lois not only recruited an effective team during a departmental restructure but implemented policies and procedures that have improved services. Lois works with the Police to benefit the safety of students at the university and launched the SafeZone app on campus which has vastly improved response times to emergency and first aid calls.

Lois said: “I am completely overwhelmed to have won so many awards and to be the first ever triple award winner. My apprenticeship was the hardest thing I have done, mainly due to the lock down and not being able to take part in face to face dicussions and lessons. 

“My apprenticeship was a mix of practical observations, knowledge assignments, exams and finally a two-hour interview from an End Point Assessor to get my final grade. With the amazing support of my managers and head of department at FX Plus and my college learning advisor I was able to achieve a distinction which I am super proud of.”

Paula Sanderson, FX Plus Managing Director, said: “This is an amazing achievement. Lois has shown what can be achieved with support and the will to succeed and is a great example to inspire us all at FX Plus.”

For more detail about Lois’ success and other award winners, please see the Truro and Penwith College news piece.

About FX Plus

Falmouth Exeter Plus (FX Plus) delivers shared services for Falmouth University and the University of Exeter in Cornwall to ensure a top quality experience for students, staff and all users of Falmouth and Penryn campuses.

Our vision is to provide ‘Exceptional environments that enable talented and creative minds to thrive’.

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Happy IWD 2022!

March 8, 2022

Happy International Women’s Day 2022.

At Falmouth Exeter Plus our female employees go right to the top (Managing Director Paula Sanderson)!

As we celebrate this year’s #breakthebias theme, here are some profiles of the great women working for us in just one of our many teams ….

FX Plus Security Team

The women within the Security Team at FX Plus stand out as a group of employees that collaborate, communicate and cooperate.  They are a powerful story of how a small but dedicated team can achieve great things.

Nat Brown – Head of Security Services.

Nat has a natural ability to extract the best from those within the team whilst providing support, exceptional advice and encouragement. Nat is leading the team through a transformative change producing tangible results, improving services whilst achieving an outstanding contribution to the organisation.

Louise Munn – Security Operations Officer.

Louise is dynamic individual who is working on the restructuring of security projects, processes and policies. Her ability to see things differently, has made a significant impact of the wellbeing of others. Louise’s efforts have made a positive impact to the working environment and culture of the business and its people.

Lois Craze – Security Team Supervisor.

Lois has a long track record of excellence within FX Plus and is particularly effective in taking control of a situation and introducing new ways of working. Lois effectively manages challenges and overcomes barriers when faced with difficulties. Lois seeks out new opportunities and demonstrates a desire to succeed matched by her ambition to turn those ideas into a success.

Misbah Abrahamjee – Security Team Supervisor.

Misbah has shown clear guidance and great strength to her colleagues during this time of crisis and transformation, she consistently shows great enthusiasm and resourcefulness whilst positively responding to the needs of the student and university communities.  Misbah pulls everyone together to propel the business forward whilst embodying the essence of teamwork.

Jess Goulding – Customer Services Manager.

Jess is nominated because of her innovation and customer focus demonstrating consistent support for our students and the universities and FX Plus employees.  Jess can be relied upon to provide a service that can be diversified to meet the changing needs of our community. Her leadership skills motivate a highly competent and efficient team.

Zoe Jenkins – Deputy Night Services Manager.

Zoe is making great strides towards achieving exceptional leadership. She is contributing positively and supporting others through great change and transformation.

About FX Plus

Falmouth Exeter Plus (FX Plus) delivers shared services for Falmouth University and the University of Exeter in Cornwall to ensure a top quality experience for students, staff and all users of Falmouth and Penryn campuses.

Our vision is to provide ‘Exceptional environments that enable talented and creative minds to thrive’.