Medical Emergency
If you have a physical injury or are experiencing severe symptoms (e.g. pain, vomiting, bleeding) call NHS 111, or if it is an immediate emergency and you require the police, ambulance or fire services call 999.
If you are having suicidal thoughts and intend to act on them imminently, you should call 999 and ask for an ambulance.
If you are on any of our Cornwall campuses, you should also alert the Safety and Support Team on 01326 253503.
In cases of overdose and serious injury through self-harm you must seek immediate medical help by calling 999, even if you, or the person you are with, do not/does not feel unwell. The effects of an overdose can be delayed by hours (even days) and can be fatal.
Mental Health Emergency
If you are worried about your own or someone else’s mental health, you can call free on 0800 038 5300, any time of day or night. You will be connected to an NHS mental health professional who will listen to you and determine how best to help.
If you are having suicidal thoughts and feel you cannot keep yourself safe or intend to act on your thoughts imminently – call 999 and ask for an ambulance.
If you are on campus, you should also alert the Safety and Support Team on 01326 253503.
Crisis Support Contacts
Samaritans
Call 116 123, or email jo@samaritans.org if you need someone to talk to, who won’t judge or tell you what to do. How they can help – Samaritans
Papyrus Hopeline247
Call 0800 068 4141, text 07860039967, email pat@papyrus-uk.org if you are not coping with life and would like confidential suicide prevention advice. Online resources – Help and Advice Resources | Papyrus UK (papyrus-uk.org)
Shout
Text 85258 for free and confidential text support when you are dealing with suicidal thoughts and need support getting to a calmer place. Shout resources Resources and support for your mental wellbeing. | Shout 85258 (giveusashout.org)
Worried about a friend?
If you’re worried about a friend, and think they’re experiencing a medical or mental health emergency, you can give them the information above.
If you are on campus, you should also alert the Safety and Support Team on 01326 253503.
If you’re worried but it’s not an emergency, this really useful guide, produced by Student Minds, contains many ideas, from how to start a conversation to suggestions on how to provide support. You can also email studentservices@fxplus.ac.uk to discuss how you can help someone in need.
