Frequently Asked Questions

How do I access Student Support?

To access the Student Support team you can book a drop-in appointment, available between 10:00am until 3:00pm Monday to Friday.

Visit The Compass helpdesk located in the Penryn or Falmouth Campus libraries or call 01326 370460 to book a slot. You can choose between a face-to-face appointment at Penryn Campus, face-to-face appointment at Falmouth Campus (Mondays only), Online (via Microsoft Teams) appointment or phone call.

You can also fill in our confidential support form which connects you directly to our expert specialists, who will go through the information you provide to connect you to the most appropriate help.

If your concerns need more immediate attention, please visit: Need Help Now.