Non-medical helper DSA rates – Falmouth Exeter Plus
(FX Plus)
Rates last updated: 26/05/2023
FX Plus provides NMH support to students studying on campus at Falmouth University and the University of Exeter in Cornwall.
| Role Band 4 | Rate | VAT | Total | In-person | Distance | Remote |
| Specialist Mentor – Mental Health Difficulties (MH) | £56.98 | n/a | £56.98 | available | unavailable | available |
| Specialist Mentor – Autism Spectrum Conditions (ASC) | £56.98 | n/a | £56.98 | available | unavailable | available |
| Specialist one-to-one Study Skills and Strategy Support – (SpLD) | £56.98 | n/a | £56.98 | available | unavailable | available |
| Specialist one-to-one Study Skills and Strategy Support – Autism Spectrum Conditions (ASC) | £56.98 | n/a | £56.98 | available | unavailable | available |
| Assistive Technology Trainers – (AT) | £56.98 | n/a | £56.98 | available | unavailable | available |
Falmouth Exeter Plus (FX Plus) is a NMH support provider for students of Falmouth University and the University of Exeter in Cornwall. We can provide in-person or remote support to these two universities only.
Interim Support
FX Plus would request that needs assessors recommend in their reports:
- that all interim funding costs are reimbursed to FX Plus by Student Finance, on provision of an invoice and supporting documentation.
- that student support continues with FX Plus provided the student is satisfied with the interim support they have received.
Contact Details
Visit our Accessibility webpage for more information on our Accessibility Team
Complaints Policy
If you need this guidance in another format, please let us know
If you have a complaint about our services or one of our support workers, please first try to resolve it informally by talking to the person concerned.
If you do not feel comfortable doing this, you can contact us by email, phone, text or letter:
- email: nmhsupport@fxplus.ac.uk
- phone or text: 01326 370 460
- address: DSA Support Team, The Annexe, Tremough Campus, Penryn, Cornwall TR10 9FE
If you are not happy with our response, please contact the Accessibility Service Manager who will investigate the matter.
- email: accessibility@fxplus.ac.uk (FAO the Accessibility Service Manager)
- phone or text: 01326 370 460
- address: Accessibility Service Manager, The Annexe, Tremough Campus, Penryn, Cornwall TR10 9FE
If you are not satisfied with our response, you may wish to go back to your funding body.
Further Information
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