Tag: IT

~ minute read.

Alienware Visits Penryn Campus

January 24, 2025

The Dell Tech Explore Tour EMEA will touchdown at Penryn campus to showcase their Alienware Intel gaming equipment. Inside the tour bus you will be able to explore their latest immersive technology and get hands-on experiences with their Dell computers and accessories.

You won’t be able to miss the futuristic roadshow truck, it will be parked outside the Exchange on Tuesday 4 February, from 10:00am until 16:00pm, and looks like a spaceship.  

Here’s a sneak peek at what you can find onboard:

  • The bus is equipped with a variety of Alienware gaming devices, as well as monitors, client peripherals and other accessories.
  • AI Photo Booth: Take a selfie alone or with friends! Receive an AI generated photo to post on your favourite social platforms.
  • ‘Spin to win’ entries to a draw where you could win a Dell laptop
  • Get a chance to win Alienware swag
  • Check out the latest Dell accessories.
  • And more!
Image of a alienware gaming equipment inside roadshow tour bus with blue neon lights
Image of a large, futuristic looking grey tour bus with Alienware Intel written on it.
Image of a large, futuristic looking grey tour bus with Alienware Intel written on it.

About FX Plus

Falmouth Exeter Plus (FX Plus) delivers shared services for Falmouth University and the University of Exeter in Cornwall to ensure a top quality experience for students, staff and all users of Falmouth and Penryn campuses.

Our vision is to provide ‘Exceptional environments that enable talented and creative minds to thrive’.

~ minute read.

IT & Digital Services score Compliance Plus in Customer Service Excellence

May 13, 2022

On 24th March, IT & Digital Services had their Customer Service Excellence Standard 12-month review assessment. The team, which manages IT and digital services across our university campuses, not only retained its standard but scored several ‘pluses’.

Gemma Prisk, Falmouth Exeter Plus IT & Digital Service Excellence Manager, said: “IT & Digital Services are committed to providing the highest levels of service and support to all customers and so were extremely pleased to not only score ‘full compliance’ across all 57 elements of the assessment for the second year running, but also to achieve compliance plus scores in the areas of ‘Customer Insight’, ‘Culture of the Organisation’ and ‘Delivery’.”

The Customer Service Excellence Standard is a Government quality standard for customer focused teams and organisations and is based on a rigorous assessment of 57 elements grouped into five criteria. By meeting the standard at the review assessment, IT continue to hold their place in the Customer Service Excellence Standard Directory.

About FX Plus

Falmouth Exeter Plus (FX Plus) delivers shared services for Falmouth University and the University of Exeter in Cornwall to ensure a top quality experience for students, staff and all users of Falmouth and Penryn campuses.

Our vision is to provide ‘Exceptional environments that enable talented and creative minds to thrive’.