Frequently Asked Questions

The Student Helpdesk offers help and advice on any aspect of university life, whether you have a quick query or require specialist support.

We provide an interface with, and referral to, a range of academic and support services. Our friendly and well-trained staff are on hand to respond quickly and professionally as a reassuring port of call for all of your student needs and queries.

Use the filters below to review Frequently Asked Questions about our services and the support available, if you would like to search across all FAQs go straight to Step 3. If you are unable to find an answer to your question, you can contact the Student Helpdesk