Email and Office 365

Falmouth University Students

As a Falmouth University student, you have a university email account (hosted by Microsoft Office 365). Your email address will start with your username and finish with, e.g.

It’s important to check your student mail on a regular basis as important University information, announcements and course information will be sent to you.

You will be required to log in with your email address and password. Please contact the IT Service Desk if you are unsure what your log in credentials are.

University of Exeter Students

If you are a student at the University of Exeter, please visit the University of Exeter website to view information about your email accounts.

How to download and install Office 365 for PC or Mac

Download Office

Go to and if you’re not already signed in, select ‘sign in’.

Sign in using your university email address and password. (If you are unsure of these details, please contact the Service Desk).

From the Office home page select ‘Install Office’ at the top right of the screen.

You are eligible to install Office on up to 5 PCs or Macs, 5 tablets and 5 smartphones.

Once you have clicked ‘Install’, you will be guided through the installation process on your device.

Once Office has successfully downloaded, you will need to follow the online prompts to complete the installation.

Depending on your browser, select Run (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? select Yes.

Install Office:

The install begins.

Your install is finished when you see the phrase, “You’re all set! Office is installed now” and an animation plays to show you where to find Office applications on your computer. Select Close.

Activate Office

To open an Office app, select the Start button (lower-left corner of your screen) and type the name of an Office app, like Word.

If you have Windows 8.1 or 8.0, type the name of an Office app on the Start screen.

To open the Office app, select its icon in the search results.

When the Office app opens, accept the license agreement. Office is activated and ready to use.

Further instructions and guidance can also be found here – Download and install or reinstall Microsoft 365 or Office 2019 on a PC or Mac

Or alternatively, should you have any problems, please contact the Service Desk.