Accessibility statement for Compass Online

This accessibility statement applies to the pages of Compass Online that are accessible to students. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 200% without the text spilling off the screen
• navigate most of the website using just a keyboard

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability. Please also see our Assistive technology overview to find out more about the accessibility features in different programs, apps and devices.

We know some parts of this website are not fully accessible:

• Poor colour contrast between the foreground and background where the user’s name is displayed.
• Some areas of the web application could be difficult to navigate when using the keyboard.
• Some possible issues when using a screen reader with the My Activity tab of the My Profile screen

Please contact us using our webform if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille. You will get a confirmation within five working days that your form has been received and a full response within 20 working days.

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us using our webform. You will get a confirmation within five working days that your form has been received and a full response within 20 working days.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Falmouth Exeter Plus is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

• Poor colour contrast between the foreground and background where the user’s name is displayed.  

• Some areas of the web application could be difficult to navigate when using the keyboard.  
• Some possible issues when using a screen reader with the My Activity tab of the My Profile screen 

The content listed below is non-accessible for the following reasons: 

Non-compliance with the accessibility regulations 

• Poor colour contrast between the background and foreground of specific elements such as the heading of every page (WCAG Level AA 1.4.3) 

• Broken ARIA reference on Compass Online login screen (WCAG 1.3.1 Level A and WCAG 4.1.2 Level A)

The Compass Online web application is developed by a third-party supplier. Outstanding issues will be raised with them for amendment in future releases. 

Content that’s not within the scope of the accessibility regulations 

This section covers issues that we do not need to fix right now. The law calls these exemptions. There is nothing that falls within this category at present. 

Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third party to improve its accessibility. This may include: 

• Links to external websites 
• Content/functionality on our website 
• Files provided by a third party which are uploaded to the system 

This statement was prepared on 24 October 2023.  It was last reviewed on 15 September 2022. 

This website was last tested on 13 October 2023. Falmouth Exeter Plus carried out the test. 

All student facing functionality on Compass Online was tested.