Services for online-only students

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Table of Contents

  1. Statement

1. Statement

  1. This is a summary of the services we offer for online only students. It complements our Services We Offer 2021-22 statement.

  1. All the online services set out in our Services We Offer 2021-22 statement are available to on-campus and off-campus students, unless otherwise stated.

  1. Wherever possible Student & Library Services offers an online version of the service which is available to on-campus students.

  1. Online only students are not entitled to access on-campus support services. They may use study spaces in the library and borrow physical items on request.

Summary of services available to online-only students (unless delivered through partnership/franchise arrangement):

UK based  Overseas based 
Compass and Library Helpdesk (phone, email and live chat) Yes Yes
Self-help learning materials via Study Hub and Library websites Yes Yes
Workshops in academic skills and research skills Yes Yes
1:1 support with academic skills and research skills Yes Yes
1:1 support with English for Academic Purposes Yes Yes
English for Academic Purposes – taught sessions (weekly seminars during student’s first study block) Yes Yes – only taught during regular UK working day
Accessibility support – arranging FXP non-medical helpers Yes No
Accessibility support – DSA applications and advice Yes No
Accessibility support – ILPs and reasonable adjustments Yes Yes
Student Support wellbeing workshops Yes Yes
Online wellbeing self-help: e.g., Togetherall, Uniwellbeing App, StudentSpace Yes Yes
Ongoing psychological therapies and mental health interventions Yes No
Student Support Yes Yes
Chaplaincy appointments Yes Yes
Library Search – access to ebooks, journals and other content Yes Yes – may be limited by licence
Streamed video content (BoB and Libplayer) Yes No
Talis resource lists Yes Yes
Digitised content (chapter scans) Yes Yes
Inter-library loans – digital articles/chapters Yes Yes
SCONUL Access Yes No