Services for online-only students

  1. This is a summary of the services we offer for online only students. It complements our Services We Offer 2021-22 statement. 
  1. All the online services set out in our Services We Offer 2021-22 statement are available to on-campus and off-campus students, unless otherwise stated. 
  1. Wherever possible Student & Library Services offers an online version of the service which is available to on-campus students.  
  1. Online only students are not entitled to access on-campus support services. They may use study spaces in the library and borrow physical items on request.  

Summary of services available to online-only students (unless delivered through partnership/franchise arrangement): 

UK based Overseas based 
Compass and Library Helpdesk (phone, email and live chat)  Yes  Yes  
Self-help learning materials via Study Hub and Library websites  Yes  Yes  
Workshops in academic skills and research skills  Yes  Yes  
1:1 support with academic skills and research skills  Yes  Yes  
1:1 support with English for Academic Purposes  Yes  Yes  
English for Academic Purposes – taught sessions (weekly seminars during student’s first study block)  Yes  Yes – only taught during regular UK working day  
Accessibility support – arranging FXP non-medical helpers  Yes  No  
Accessibility support – DSA applications and advice  Yes  No  
Accessibility support – ILPs and reasonable adjustments  Yes  Yes  
Student Support wellbeing workshops  Yes  Yes  
Online wellbeing self-help: e.g., Togetherall, Uniwellbeing App, StudentSpace  Yes  Yes  
Ongoing psychological therapies and mental health interventions  Yes  No  
Student Support  Yes   Yes  
Chaplaincy appointments  Yes  Yes  
Library Search – access to ebooks, journals and other content  Yes  Yes – may be limited by licence  
Streamed video content (BoB and Libplayer)  Yes  No  
Talis resource lists  Yes  Yes  
Digitised content (chapter scans)  Yes  Yes  
Inter-library loans – digital articles/chapters  Yes  Yes  
SCONUL Access  Yes  No