- This is a summary of the services we offer for online only students. It complements our Services We Offer 2021-22 statement.
- All the online services set out in our Services We Offer 2021-22 statement are available to on-campus and off-campus students, unless otherwise stated.
- Wherever possible Student & Library Services offers an online version of the service which is available to on-campus students.
- Online only students are not entitled to access on-campus support services. They may use study spaces in the library and borrow physical items on request.
Summary of services available to online-only students (unless delivered through partnership/franchise arrangement):
|UK based||Overseas based|
|Compass and Library Helpdesk (phone, email and live chat)||Yes||Yes|
|Self-help learning materials via Study Hub and Library websites||Yes||Yes|
|Workshops in academic skills and research skills||Yes||Yes|
|1:1 support with academic skills and research skills||Yes||Yes|
|1:1 support with English for Academic Purposes||Yes||Yes|
|English for Academic Purposes – taught sessions (weekly seminars during student’s first study block)||Yes||Yes – only taught during regular UK working day|
|Accessibility support – arranging FXP non-medical helpers||Yes||No|
|Accessibility support – DSA applications and advice||Yes||No|
|Accessibility support – ILPs and reasonable adjustments||Yes||Yes|
|Student Support wellbeing workshops||Yes||Yes|
|Online wellbeing self-help: e.g., Togetherall, Uniwellbeing App, StudentSpace||Yes||Yes|
|Ongoing psychological therapies and mental health interventions||Yes||No|
|Library Search – access to ebooks, journals and other content||Yes||Yes – may be limited by licence|
|Streamed video content (BoB and Libplayer)||Yes||No|
|Talis resource lists||Yes||Yes|
|Digitised content (chapter scans)||Yes||Yes|
|Inter-library loans – digital articles/chapters||Yes||Yes|