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Table of Contents
1. Statement
- This is a summary of the services we offer for online only students. It complements our Services We Offer 2021-22 statement.
- All the online services set out in our Services We Offer 2021-22 statement are available to on-campus and off-campus students, unless otherwise stated.
- Wherever possible Student & Library Services offers an online version of the service which is available to on-campus students.
- Online only students are not entitled to access on-campus support services. They may use study spaces in the library and borrow physical items on request.
Summary of services available to online-only students (unless delivered through partnership/franchise arrangement):
| UK based | Overseas based | |
|---|---|---|
| Compass and Library Helpdesk (phone, email and live chat) | Yes | Yes |
| Self-help learning materials via Study Hub and Library websites | Yes | Yes |
| Workshops in academic skills and research skills | Yes | Yes |
| 1:1 support with academic skills and research skills | Yes | Yes |
| 1:1 support with English for Academic Purposes | Yes | Yes |
| English for Academic Purposes – taught sessions (weekly seminars during student’s first study block) | Yes | Yes – only taught during regular UK working day |
| Accessibility support – arranging FXP non-medical helpers | Yes | No |
| Accessibility support – DSA applications and advice | Yes | No |
| Accessibility support – ILPs and reasonable adjustments | Yes | Yes |
| Student Support wellbeing workshops | Yes | Yes |
| Online wellbeing self-help: e.g., Togetherall, Uniwellbeing App, StudentSpace | Yes | Yes |
| Ongoing psychological therapies and mental health interventions | Yes | No |
| Student Support | Yes | Yes |
| Chaplaincy appointments | Yes | Yes |
| Library Search – access to ebooks, journals and other content | Yes | Yes – may be limited by licence |
| Streamed video content (BoB and Libplayer) | Yes | No |
| Talis resource lists | Yes | Yes |
| Digitised content (chapter scans) | Yes | Yes |
| Inter-library loans – digital articles/chapters | Yes | Yes |
| SCONUL Access | Yes | No |
