Logging A Request Or Raising A Fault Using The ‘Planon Live’ App

Return to “Spaces and Room Bookings” page

Step 1

Select the Orders Tile (On the Bottom Row)
You will see your Logged, Open & Completed Orders

Click an Order to see the details

Step 2

Click Log Fault or Request Service

Step 3

Click the order group type applicable e.g. Electrical & Lighting

Step 4

4a:

Select & Provide the details of your order or request

4b:

Select your Order Type

4c:

Select the Property

4d:

Provide More Details including a description of the location
Add a Photo

Step 5

5a:

Select the Property

5b:

Provide More Details including a description of the location
Add a Photo